Privacy Policy for Stark Industries Property Group
Effective Date: October 10, 2025
1. Information We Collect
We collect the following types of personal information from users of our website and services:
From Property Owners (Clients):
- Full name, contact details, and address
- Property information and availability
- Payment details (processed via secure third-party platforms)
From Guests:
- Name, phone number, email address
- Booking information (dates, property booked)
- Payment and billing information (via secure processors)
- Communication history via SMS, chatbot, or email
Automatically Collected:
- IP address, device information, and browser data
- Usage data from interactions with our chatbot or website
2. How We Use Your Information
We use your personal information for the following purposes:
- To manage rental property listings and reservations
- To communicate with property owners and guests
- To send booking confirmations, alerts, updates, or support messages
- To deliver SMS and chatbot communications as part of our services
- To improve website performance and user experience
- To comply with legal and regulatory obligations
3. Text Messaging & Chatbot Consent (A2P Messaging)
By providing your phone number and using our chatbot or messaging features, you agree to receive automated text messages (SMS) or emails from Stark Industries Property Group, including booking confirmations, support updates, and promotional offers.
- Message and data rates may apply.
- You may opt out at any time by replying "STOP."
- You can request help at any time by replying "HELP."
4. Sharing of Information
We do not sell your personal information. We may share your data with:
- Third-party service providers (e.g., payment processors, hosting platforms, SMS gateway providers) who help us operate our services.
- Law enforcement or regulatory authorities when required to comply with applicable law.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to:
- Understand website traffic and visitor behavior
- Improve user experience and site performance
You can manage your cookie preferences through your browser settings.
6. Data Retention
We retain personal information as long as necessary for the purposes described above, or as required by law. Data related to transactions, bookings, or communications may be retained for audit, legal, or compliance purposes.
7. Security
We take reasonable administrative, technical, and physical safeguards to protect your personal data. However, no system is completely secure, and you provide information at your own risk.
8. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal data
- Withdraw consent for communications at any time
- Request deletion of your personal data, where applicable
To make a request, contact us at: [email protected]
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Third-Party Links
Our website may link to third-party websites. We are not responsible for their content or privacy practices.
11. Updates to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with an updated “Effective Date.”
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
Stark Industries Property Group
Fort Wayne, Indiana
Email: [email protected]
Phone: (260) 254-7077
Call-to-Action for Consent (to display near phone/chat input fields):
By submitting your phone number, you agree to receive automated messages from Stark Industries Property Group. Message & data rates may apply. Reply STOP to unsubscribe.
